Synergy

Synergy News

Customer Service Key in 2010

After a tumultuous 2009, business is picking up and returning to normal for many. So how has the automotive industry fared during such a period of economic uncertainty? Overall, not as badly as other sectors it seems, but there are some things workshop owners need to consider that will help keep the wheels on their business turning during 2010.

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Operational Impacts of the GST Increase

With the country's GST rate set to rise on October 1st 2010, it's important for small business owners to start thinking about the effects the change will have across all areas of their business.

From what I've observed, a number of small businesses are largely unprepared for the rate rise, which could cause headaches down the track if left too late.

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