Why Synergy?
Synergy is New Zealand’ s leading provider of business management and financial accounting software for the Automotive industry. Our software products are also targeted at other industries, including retail, and cover a wide variety of business requirements through the ability to add on a number of custom designed modules, see our products and available modules.
The development of Synergy 2008 has brought a product to market that is easier to maintain, incredibly stable within a network environment and requires less support (at a cheaper rate). Synergy 2008 offers a plethora of benefits such as free multi user capability as well as access to free training material.
Client Loyalty
The feedback we receive form clients states that our product and support offerings are the best in the industry. We rely on our clients to validate our performance and for this reason Synergy continues to grow in client numbers.
Synergy has more than 1600 clients throughout New Zealand supported by a strong dealer network.
One of the measures of client loyalty is the turnover of clients using our product. On average we increase our client base by 4-5% per year through bringing on new clients and through the growing businesses of existing clients. More than 60% of our client base have stayed with Synergy for more than seven years. Our client drop off rate is extremely low at less than 1% per year.
Our clients enjoy the benefits of using Synergy’s easy to use software and the best after sales support on offer.
Ongoing Market Analysis
Our clients actively participate in programs that in turn enhance our products. We spend a large amount of time listening to, and implementing, our clients requests. For fourteen years Synergy has undertaken rigorous ongoing market analysis to determine the latest business management software requirements for our clients’ businesses.
Moving to Synergy is Easy and Cost Effective
Organizations find it difficult to transition to new software and it is often the case of “its better the devil you know” that prevents clients from transitioning to more capable software.
The cost of transitioning to new business management and accounting software can be high in any industry. Apart from purchasing the software, businesses must think of the large cost of training new staff to use the new software as well as often hidden support costs.
New clients have repeatedly told us that our direct competition charges up to two times the cost for software, training and support and in the end offer reduced functionality on limited technology platforms.
Changing to Synergy Software offers a lower total cost of ownership than our direct competitor’s products. Synergy will not only give your business greater program functionality and access to new technologies that require less support, we will transition your data for a small negotiable flat fee and will offer you free training materials to get you staff up to speed.
Synergy can easily transition your client records, historical records and sales information from a wide range of software programs. Including:
Point of Sale and Accounting & Software:
MYOB, NZA Gold, Aurora, Quicken/Quickbooks, Nimbus, Kudos and a number of others.
Workshop Software:
Automate, Rees, SAM
The Synergy Software Guarantee
Why not take the risk out of transitioning to a new business management or accounting software by running Synergy in parallel with your existing software for 30 days for free? After 30 days you will have the option to purchase the software. Contact Synergy for more information.
Access to Easy to Use Online Training Material
To negate the high cost of training, when transitioning to a new business management software, Synergy provides online training material designed to run while our clients are using the program. Clients with an existing upgrade contract can access this training material while working within the program, all you need is an internet connection.
Clients are directed to scenarios that are applicable to the Synergy modules they are running.
Some of our clients have seasonal and natural turnover of staff and must therefore constantly train new staff to use the program. This training material allows clients to view common transaction scenarios when using Synergy and will enable our client staff to easily come up to speed with the program.
A Great Team
Our success is based on the outstanding ability of our staff. We demand excellence in all areas of our operation, whether it is the provision of software development, software support or training. In return we offer our staff access to professional development and an ongoing career path.
The Synergy development team draws on a combined 160 years of software development experience in areas such as high end enterprise requirement planning, .NET development and data management with special focus on SQL software solutions to the New Zealand automotive industry.
Synergy is part of the Datasouth Group and therefore can call on the skills of a number of software developers with excellent skills in the development of web service and windows applications.
Synergy has a team of 10 and relies on a strong dealer network for sales, specific support and high end training requirements. Our size has meant that we have learnt to do things smarter than our competition. We market our products using pinpoint marketing techniques; we provide training materials that mean that our clients require less time to set up their Synergy program and therefore require only limited access to Synergy support, allowing Synergy to maintain a lean group of key staff.
The size of our team means that we keep our operating expenses down and this translates to lower software costs for our clients. This said, Synergy is part of a larger organization. Our parent company is the Datasouth Group (link to Datasouth website here).
Synergy and Datasouth
Established in 1993, Datasouth is based in Christchurch and maintains offices in Wellington, Auckland, Sydney and Melbourne. Employing 50 staff, Datasouth is an Information Technology Partner to innovative and leading businesses throughout New Zealand and Australia. Datasouth understands Business Intelligence, Software Development, Network Infrastructure and total System Design and Support. Datasouth enjoys strong partnerships with leading brand vendors including Microsoft, Hewlett Packard and Citrix ensuring Datasouth is always at the forefront of technology innovation.
Computer Hardware and Networking
Through our parent company Datasouth Synergy has a large computer hardware and network infrastructure capability as well as access to high end software solutions.
We provide our clients with computer hardware and networking solutions reducing the cost of using small one man band IT operations. In this way Synergy has been able to implement proven network solutions for hundreds of clients.
Business Intelligence
We work closely with key business partners to ensure we provide you with the best the industry has to offer. From Synergy's extensive and powerful built in reporting to complete integrated SQL and Reporting Services solutions - we can provide the type of Business Intelligence solution to help you get the most out of your business.
Through working with Datasouth Synergy has enabled a number of very large franchise organizations to incorporate Synergy software into the core of their organization providing head office with specific reports derived from within the Synergy program. This data is then sent to key personnel enabling them to make important informed business decisions regarding targeted relationship marketing, product selection or strategic development. Our solutions have included a full end to end network, hardware and software solution for Midas New Zealand's 32 franchises nationwide.
We endeavour to provide powerful yet easy to use software solutions to enable your business to achieve and improve. With a strong focus on supplying you with the tools to obtain true business intelligence on the key indicators of your businesses performance. We will help you find where you are succeeding and more importantly - where you can improve
